Dam pracę Gdańsk
Ta oferta pracy została opublikowana ponad 40 dni temu i może być nieaktualna.
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Etat Operations Manager with English for Sales Project (m/f/d)

Firma: Competence Call Center member of TELUS International miejsce pracy: Gdańsk

Are you looking to develop your career and take on larger responsibilities in an exciting and growing business environment? You have significant experience in coaching, are able to motivate and encourage the team to achieve the objectives and standards set? You also have training experience and quality is something you excel at? We have the perfect job for you!
 
For our team in Gdańsk we are currently looking for 
Operations Manager with English for Sales Project (m/f/d)
Miejsce pracy: Gdańsk
Nr ref.: Req_00085323
Overview of tasks:
  • Responsible for the overall provision of the relevant line of Services by vendor
  • Serving as point of contact between the partner, vendor and operational team
  • Proactively update and flag to partner emerging issues
  • Optimize program operations with a focus on process management and key strategic initiatives per quarter
  • Organize regular meetings with account managers to review operations performance on a regular basis
  • Ensure agreed deliverables are met on time and with the expected quality
  • Regular coaching and development of the team lead group
We are looking for:
  • Minimum of 7 years of diverse experience in scalable operations and sales environments, ideally with experience in managing internal and external (3rd party Vendor partners) stakeholders 
  • Strong collaboration skills across function and regions
  • Ability to adapt to a fast-paced, international work environment, with a passion for making an impact and share best practices
  • Strong critical and analytical thinking with an entrepreneurial and proactive mind-set
  • Ability to effectively prioritize tasks and manage time, even under pressure situations
  • Exceptional communication and presentation skills
  • BA/BS or MA/MS degree & equivalent experience
  • Fluency and excellent communication skills in English. Further language skills in Polish / Czech / Hungarian / Romanian or German would be an asset
We will offer:
  • Fixed remuneration and a performance-based bonus
  • Freedom to implement your own ideas in a highly motivated team
  • Close cooperation with other departments
  • Demanding and comprehensive area that encourages shaping customer service for our key partner
  • Internal training and learning opportunities
  • Career opportunities in an international company
  • Committed and motivated Team
  • A modern office in the Olivia Business Center complex with modern workplaces as well as free drinks and fruit
  • Private medical healthcare


Pozostałe oferty pracy w firmie Competence Call Center member of TELUS International
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Data dodania: 30-01-2023
Wyświetleń: 147