"Praca Quality Manager for Sales Project with English (m/f/d) Competence Call Center member of TELUS International / Praca Gdańsk"

Ta oferta pracy została opublikowana ponad 40 dni temu i może być nieaktualna.

kandydatów

Quality Manager for Sales Project with English (m/f/d)

For our team in Gdańsk we are currently looking for

Quality Manager for Sales Project with English (m/f/d)

Miejsce pracy: Gdańsk

Nr ref.: Req_00085323

Overview of tasks:

Leading, managing and motivating a team of Quality Analysts
Delivering insights to continuously improve and deliver outstanding customer experience across the program
Acting as a primary point of contact between Quality Analysts and our Business Partner
Assuring the standards of consultative sales by monitoring quality results and progress
Surfacing analytical insights to improve the experience of our advertisers with our team of digital experts
Implementing and driving quality process and structure
Responsible for the delivery of quality metrics on monthly and quarterly basis

We are looking for:

Preferred 3+ years’ experience in quality manager role or similar position
Fluency and excellent communication skills in English
Analytical mindset and numbers affinity
Strong communication and leadership skills
Networking platform active user
Proactivity and ability to think “outside the box”
Excellent organizational skills and detail-oriented approach to problem solving
Able to adapt quickly to changes in workflow
Goal-oriented work approach and flexibility to adapt to a fast-paced business environment

We will offer:

Fixed remuneration
Freedom to implement your own ideas in a highly motivated team
Close cooperation with other departments
Internal training and learning opportunities
Career opportunities in our international company
A modern office in the Olivia Business Centre complex with modern workplaces as well as free drinks and fruits
Private medical healthcare and sports card

Pozostałe oferty pracy w firmie Competence Call Center member of TELUS International

w firmie: , Wybierz

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Data dodania: 30-01-2023
Wyświetleń: 146