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Operations Manager with English for Social Media Field (m/f/d):
Firma: Competence Call Center member of TELUS International miejsce pracy: Gdańsk
For our team in Gdańsk we are currently looking for
Operations Manager with English for Social Media Field (m/f/d)
Miejsce pracy: Gdańsk
Nr ref.: Req_00085323
Overview of tasks:
- Responsibility for the overall provision of the relevant line of Services by Vendor
- Serving as liaison between the partner and Vendor development and operational team
- Proactively update and flag to partner emerging issues
- Optimize program operations with a focus on process management, key strategic initiatives per quarter
- Managing the scheduling and chairing of all account review meetings and work with applicable managers and dedicated operations leads to review daily, weekly, and monthly operations and performance
- Ensure agreed deliverables are met on time and in right quality
- Regular coaching and development of the team lead group
We are looking for:
- Minimum of 7 years of diverse experience in scalable operations and sales environments ideally with experience in managing internal and external (3rd party Vendor partners) stakeholders
- Strong collaboration skills across function and regions, ability to adapt to a fast-paced, international work environment with a passion for making an impact and share best practices
- Strong critical and analytical thinking with an entrepreneurial and proactive mind-set
- Ability to effectively prioritize tasks and manage time, even under high- pressure situations
- Exceptional communication and presentation skills
- BA/BS or MA/MS degree & equivalent experience
- Fluency and excellent communication skills in English, further language skills in Polish / Czech / Hungarian / Romanian or German would be an asset
We will offer:
- Fixed remuneration and a performance-based bonus
- Freedom to implement your own ideas in a highly motivated team
- Close cooperation with other departments
- Demanding and comprehensive area that encourages shaping customer service for our key partner
- Internal training and learning opportunities
- Career opportunities in an international company
- Committed and motivated Team
- A modern office in the Olivia Business Center complex with modern workplaces as well as free drinks and fruit
- Private medical healthcare
Praca Specjalista ds. Kontroli Jakości
Praca Gdańsk
Praca Specjalista ds. Obsługi Klienta Gdańsk
Praca Specjalista ds. Marketingu Społecznego
Praca Gdynia
Praca Specjalista ds. Telefonicznej Obsługi Klienta pomorskie
Competence Call Center member of TELUS International
Praca Operations Manager with English for Social Media Field (m/f/d):
Praca Słupsk
Pozostałe oferty pracy w firmie Competence Call Center member of TELUS International
Data dodania: 18-01-2023
Wyświetleń: 151
Wyświetleń: 151