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At Cognizant, we are dedicated to helping the world's leading companies build stronger businesses - helping them go from doing digital to being digital.

In Poland, our offices are located in Kraków, Gdańsk and Wrocław. With the capacity to support various clients, we offer a world of opportunities for both professionals and graduates. You can expect five-star training, a chance to realize your career goals, and a range of benefits. Be Cognizant!

• Opportunity to be part of a global organization focused on development
• Open-minded and multinational environment
• Training & development opportunities including language courses
• Professional development and clear career path
• Full equipment and paid training provided from the first day of work
• Extensive benefits package: (Luxmed medical healthcare including dental care, life insurance, cafeteria benefits)

• Manage and communicate with high-end client partners on a regular basis
• Provide wide-range support regarding the incentive programs to client partners via mail
• Respond and resolve queries from partners and subsidiaries regarding incentive calculation, payment, disbursement, and other related queries
• Enroll and onboard partners in the client ecosystem based on eligibility criteria established by the client
• Handle end-to-end payment process - processing incentives earning calculations, claims, and reconciliation

• Excellent written communication skills – English & Polish
• Interest and ability to quickly learn high-tech products and services
• Experience reconciling accounting figures and financial records
• Intermediate to advanced computer literacy
• Good on numerical ability and logical reasoning
• Working experience of MS Excel – Highly Desirable. Few examples are but are not limited to:
• Lookup Functions – VLOOKUP, XLOOKUP
• Logical Functions – IF, AND, OR, XOR
• Text Functions – FIND, SEARCH, PROPER, TRIM, CONCATENATE
• Formatting & Auditing
• High level of attention to detail
• Professional email writing skills
• Appropriate handling of sensitive information
• Ability to work to deadlines
• Team player with the ability to work with multiple stakeholders involved
• Strong client relationship management and customer service skills
• Willingness to work from the office

• Finance, Business or Accounting background
• Prior BPO experience
• Proactive and able to identify risks