Strona główna

Type employment: full-time employment, 24/7 shift

At Cognizant, we are dedicated to helping the world's leading companies build stronger businesses - helping them go from doing digital to being digital. 

In Poland, our offices are located in Gdańsk, Wroclaw, and Kraków. With the capacity to support various clients, we offer a world of opportunities for both professionals and graduates. You can expect five-star training, a chance to realize your career goals, and a range of benefits. Be Cognizant! 

• Opportunity to be part of a rapidly expanding global organization with irreproachable reputation.
• Pleasant and inspiring working atmosphere.
• Full equipment and paid training provided from the first day of work.
• Professional development and clear career path.
• Training & development opportunities.
• Competitive salary with extensive benefits package: Multisport Card, Lux Med medical healthcare including dental care, life insurance, cafeteria benefits. 

As a Reporting Specialist, you will be part of the project operating within a couple of different streams, primarily focusing on:

• Reporting problems from Customers, our Client’s Employees, Business Owners, Surveyors, Data Feed Updates.
• Real time coverage of public transportation disruptions and road incidents across the globe, to the cities and countries our Client’s Maps Transit has been launched in.

• Fluent Polish & English (at least C1).
• Willing to work in a shift-based work schedule (24/7).
• Work experience of 0-2 years.
• Perform validation by calling if required.
• Ability to run tests and provide feedback on newly defined procedures including the use of tools, policies and workflows.
• GIS tools working knowledge, MAPs POI editing/customer service/MAC OS X experience will a plus.
• Willingness to work on POI projects, web research and data validation.
• Good understanding of all forms of public transport.
• Incident management experience will be a great asset.
• Skilled researcher and comfortable using a variety of online sources in various languages.
• Good communication skills and attention to detail.
• 1-year technical support or other problem solving experience preferred.